BBR finally replied
Posted: Thu May 25, 2017 8:01 pm
So bbr finally replied to me regarding on what happened to my model. But before they replied to me I had to send them a mean message which I did not like to do. What really pissed me was that it would take them literally more than 10 days to reply on a single email. I sounded like a real jerk on my email This is there explanation.
Hello Kurt,
I did already tell you that I would check about this matter.
It is not so easy as you can think.
I am very happy for you since you have so many times for you hobby and you can send these emails.
I would like to have so many free time as you, but it is not the case.
I have checked, and I have spent one hour for this, since I had to check all the orders from 2015 by giving you a right reply.
I do confirm that we have produced 400 pcs of P18104V with display.
The model is original and not a fake. You can find enclosed the photos of the other models we produced with red base, or black base.
The item code P18104ADV produced with red base and display is color Ferrari Rosso Tristrato 322.
While you have color Ferrari Rosso Corsa 322.
From the photos the color can seem the same, but the Rosso Tristrato is a metal color.
The first version presented by Ferrari in Maranello to their client, was Rosso Corsa 322 and we made firstly that one.
Later, the car went to Abu Dhabi for official presentation, it was color Ferrari Rosso Tristrato 322, so made another one series,
but with a different color from the first one.
The model P18104-1 limited to 150 pcs, has not your same code, and it has not the display.
Our service is properly working, and I am sorry that you wanted an immediate reply.
best regards
Fernando Reali
Wow so you would just suddenly stop replying to me. Thanks, you just gave me a good reason not to buy any more of your products. I should have just bought the mr collection. It would have been better if you had been honest, you could have just told me that you cannot do anything about it, instead of not replying to me at all. By the way your customer service sucks, I would be discouraging other collectors from buying your products.
Hello Kurt,
I did already tell you that I would check about this matter.
It is not so easy as you can think.
I am very happy for you since you have so many times for you hobby and you can send these emails.
I would like to have so many free time as you, but it is not the case.
I have checked, and I have spent one hour for this, since I had to check all the orders from 2015 by giving you a right reply.
I do confirm that we have produced 400 pcs of P18104V with display.
The model is original and not a fake. You can find enclosed the photos of the other models we produced with red base, or black base.
The item code P18104ADV produced with red base and display is color Ferrari Rosso Tristrato 322.
While you have color Ferrari Rosso Corsa 322.
From the photos the color can seem the same, but the Rosso Tristrato is a metal color.
The first version presented by Ferrari in Maranello to their client, was Rosso Corsa 322 and we made firstly that one.
Later, the car went to Abu Dhabi for official presentation, it was color Ferrari Rosso Tristrato 322, so made another one series,
but with a different color from the first one.
The model P18104-1 limited to 150 pcs, has not your same code, and it has not the display.
Our service is properly working, and I am sorry that you wanted an immediate reply.
best regards
Fernando Reali
Wow so you would just suddenly stop replying to me. Thanks, you just gave me a good reason not to buy any more of your products. I should have just bought the mr collection. It would have been better if you had been honest, you could have just told me that you cannot do anything about it, instead of not replying to me at all. By the way your customer service sucks, I would be discouraging other collectors from buying your products.